Where do I find cancellation terms and how do I cancel a booking?

Modified on Wed, 13 Jun, 2018 at 11:38 AM

Every quote sent to you will have a cancellation terms' link attached to the quote that you receive. 

These terms differ from place to place.

Cancellation policies are applicable as soon as a booking is confirmed by the guest house.

To access the details of the terms please click on the cancellation terms link which will be located on your booking enquiry with your quote.

Example :


To complete the cancellation please email [email protected]  with your enquiry number and cancellation details.

Prior to making payments the cancellation fee is not applicable and you are welcome to decline the quote should you change your mind about the booking.

We encourage all our customers to familiarise themselves with the cancellation terms prior to making payments for bookings.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article